For vehicle owners

You shouldn’t need to know everything about vehicles to look after yours.

When something needs attention, you may know exactly what it is — or only know that something doesn’t feel right. Vailor gives you somewhere to start, keeps useful vehicle information together and helps you stay on top of what comes next.

Vehicle ownership asks you a lot of questions.

You shouldn’t have to know every technical answer before you can do something about it.

  • Something feels wrong, but you don’t know what to call it
  • Maintenance, reminders and past work are easy to lose track of
  • It can be hard to know what needs attention next

Start with what you know.

Choose a service if you know what you need, use a Quick Action, or simply point to the area on your vehicle that needs attention.

You know what you’ve noticed. You shouldn’t need all the technical answers before you begin. Vailor helps you describe and start the request; the Provider remains the technical expert responsible for diagnosis. Vailor does not diagnose your vehicle.

A simple plan

Add your vehicle. Ask for help. Stay on top of it.

01

Add your vehicle

Give your vehicle one place for the useful information around its care.

02

Tell Vailor what you need

Choose a service, describe what you’ve noticed, use a Quick Action or point to the area on the vehicle.

03

Keep on top of what comes next

Keep useful work history, requests, reminders and future needs connected to the vehicle.

See Vailor in practice

Four useful outcomes for looking after what you own.

01

Know where to start

Something needs attention? Start with what you know.

  • Quick Actions and service search
  • Vehicle Map and guided request flow
  • Request a Quote or Ready to Book
  • Workshop, mobile or pickup and delivery choices where available
Vailor request screen on a phone
Vailor Vehicle Map on a phone
02

Keep its story going

Let useful recorded work stay connected to the vehicle over time.

  • Eligible recorded vehicle history
  • Verified eligible Provider work
  • Recent history and maintenance entries
  • Documents connected to the vehicle where appropriate
Vailor vehicle history on a phone
Vailor vehicle details and recent history on a phone
03

Know what’s coming next

Keep reminders, current work and upcoming needs easier to see.

  • Recommendations and reminders
  • Current activity
  • Accepted and in-progress work
  • Useful context at vehicle level
Vailor Garage current activity on a phone
Vailor vehicle details and reminders on a phone
04

Look after more of what you own.

Your garage can include more than just cars.

  • Road vehicles
  • Off-road & recreational
  • Personal marine
  • Machinery & equipment with Personal Premium
Vailor multi-asset Garage on a phone

Public prelaunch

Explore what Vailor is building.

Public accounts and application access are not available yet.

Contact Vailor

Start free

Start looking after your vehicle with Vailor.

The core Owner experience is free, with up to 3 active Personal Assets.

Garage, service requests, history and documents are available on Personal Free.

Optional upgrade

Know what your vehicles are costing you — and what’s coming next.

Already using Vailor and want more capacity and visibility? Personal Premium adds up to 25 active Personal Assets, personal machinery support and Insights & Budgeting.

  • Up to 25 active Personal Assets
  • Personal machinery support
  • Insights & Budgeting
Vailor Insights and Budgeting on a phone

Optional add-on

Looking after the family’s vehicles shouldn’t live in one person’s head.

Share responsibility for the vehicles your family looks after, without mixing them into one person’s Personal allowance.

  • Up to 5 invited family members
  • Up to 10 shared Family Assets
  • Delegated service requests

Family Collaboration can be added to Personal Free.

Family Collaboration is for shared responsibility. Personal Premium adds more capacity plus Insights & Budgeting.

Vailor Family Garage on a phone
Vailor Family Insights on a phone

Requires Personal Premium + Family Collaboration.

I know where my vehicles stand.

See useful history, current activity and what may need attention next without trying to remember everything yourself.

Vehicle care can still end up living in memory.

Without somewhere useful to keep it together, past work, reminders and future needs are easier to lose track of.

Questions

Before you get started.

Do I need to know what is wrong with my vehicle?
No. If you know the service you need, you can choose it directly. If you are not sure, Vailor can help you start with what you have noticed or point to the area on the vehicle that needs attention. The Provider remains responsible for the technical diagnosis.
Is Vailor free for Vehicle Owners?
Yes. Personal Free costs $0/month and supports up to 3 active Personal Assets.
What does Personal Premium add?
Personal Premium is optional. It increases your allowance to 25 active Personal Assets, adds personal machinery support and unlocks Insights & Budgeting.
Does Personal Premium have a free trial?
No. Personal Free already lets you use the core Vailor Owner experience before deciding whether Premium’s additional capacity and Insights & Budgeting are useful to you.
What is Family Collaboration?
Family Collaboration is an optional add-on that lets you invite up to 5 family members, share up to 10 family Assets and delegate service requests. It can be added to Personal Free.
Do I need Personal Premium to use Family Collaboration?
No. Family Collaboration can be added to Personal Free. If you also have Personal Premium, you can use Insights & Budgeting across the Family garage.
Does Vailor know my vehicle’s complete history?
No. Vailor keeps eligible history and information that has been recorded in the platform. It should not be treated as an automatic record of everything that happened before the vehicle was added to Vailor.

Your next step

You don’t need to know everything. You just need somewhere to start.